Terms of Service – The Wisebook Services

Handling of Personal Information

At The Wisebook Services, we handle personal information responsibly and in accordance with the following Corporate Privacy Principles:

  • Collection of Personal Information: We collect your personal information directly from you and from various sources in a fair and lawful manner. The specific data we collect depends on our relationship with you, and may include details like your name, contact information, usage data related to our services, preferences, demographics, and interests.
  • Purpose-Driven Collection: We collect only the information needed to provide our products and services, conduct business, and better understand your requirements.
  • Online Data Collection: For online visitors, we may gather information such as IP address, operating system type, duration of site visits, referral internet sources, and pages viewed on our website. This data helps us track usage, improve website performance, and enhance user experience.

Usage of Personal Information

The Wisebook Services uses or discloses personal information for its collected purposes, additional purposes upon your consent, or when required or permitted by law:

  • Service-Related Sharing: Your personal information may be shared with authorized agents, representatives, or service providers in some cases, as well as with reinsurers. When permissible by law, your data may also be accessible to Wisebook Services’ team members or affiliates in jurisdictions outside your original location.
  • Data Protection for Marketing: We will not share your personal information with external organizations for their marketing purposes without your consent. Additionally, we only retain your personal information as long as it is necessary for the collected purposes or as legally required.
  • Accuracy and Updates: We strive to maintain accurate and current records of your information, only as required to fulfill our business purposes. Subject to legal allowance, we may share your information within The Wisebook Services’ group of companies to provide offers for additional products or services. You may choose to opt out of these offers at any time.

Safeguards

To protect personal information, The Wisebook Services uses appropriate safeguards aligned with the sensitivity of the data:
  • Security Measures: We employ protective measures to prevent unauthorized access, disclosure, modification, or misuse of your information.
  • Service Provider Obligations: Personal data shared with service providers is protected according to our privacy policies. We expect our service providers to handle data consistently with these policies and principles.
  • Accountability and Oversight: We have assigned individuals responsible for overseeing compliance with our Corporate Privacy Principles. We are dedicated to managing your personal data with care.
  • Access and Correction: Upon written request, we provide reasonable access to your personal information, including details of its use or disclosure as required or permitted by law. You may review your data for accuracy and request modifications or deletions where appropriate or legally permissible.
  • If you have any concerns regarding these Terms of Service or our privacy practices, please contact us directly at [email protected]